Privacy Policy

At Alford Insurance Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any details you provide through forms.

Communication Data: Messages, inquiries, or responses you send to us.

Technical Data: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

Provide and improve our services

Respond to your inquiries and support requests

Send important updates, reminders, or service-related messages

Improve user experience and website performance

Comply with legal obligations

3. SMS & Communication Consent

By providing your phone number, you consent to receive SMS messages from Alford Insurance Services related to your inquiries, appointments, or services.

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

For help, reply HELP or contact us directly

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only in the following situations:

With service providers who help us operate our business (e.g., customer support, CRM systems)

When required by law or to protect our legal rights

Non-Sharing Clause (Required in Privacy Policy)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Enhance user experience

Analyze website traffic

Improve our services

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

Access your personal data

Request corrections or updates

Request deletion of your information

Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: [email protected]

Phone: +1 850-209-1381

Address: 4425 Lafayette St, Marianna, FL 32442, USA